FAQ

Frequently asked questions

Financing, payments and our solutions — in plain language.

What is RentUgo?

RentUgo is a financial solutions platform that works with various partners to provide financing, payment, and financial-management services.

Is RentUgo a bank?

No. RentUgo is not a bank. Depending on the product, services may be provided by lenders, financial institutions, card issuers, payment processors, or other partners.

Does RentUgo lend money directly?

This depends on the product and program structure. When financing is provided by a third-party lender, the lender’s identity and role are disclosed in the applicable documentation.

Can I qualify for auto financing with poor credit?

Certain programs may consider a variety of credit profiles. Approval is never guaranteed.

Can I finance a mechanical warranty separately from my vehicle?

Certain programs may allow an eligible warranty to be financed separately.

Is the prepaid card a credit card?

A prepaid card generally uses funds already available on the card rather than a traditional revolving credit limit. Specific features depend on the program.

What is a payment aggregator?

A payment aggregator helps centralize or simplify access to multiple payment solutions through a single infrastructure or business relationship.

Does RentUgo process payments directly?

Depending on the solution, payment processing may be performed by one or more specialized partners. The exact roles of the parties are defined in the applicable agreements.

Are RentUgo solutions available throughout Canada?

Availability may vary by product, provider, province, and territory.

Still have questions?

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